All items will be shipped via Royal Mail. If you would like a different carrier, please let me know and I can arrange that. Additional costs may be incurred. As soon as payment is remitted for a purchase, I will mail the order and send a confirmation to you via email or an Etsy convo.
I accept Paypal and major credit cards as forms of payment. I am willing to hold an item up to 10 days for payment. Once payment is remitted, I ask that no cancellation be made. If you are unsure about a purchase, please take advantage of the 10 day holding policy.
Returns & exchanges
Although I hope you will love your purchase, I want each customer to be 100% satisfied and am therefore willing to allow returns if they are reported to me within 15 days of the order being shipped. The customer must arrange and pay for returns. A refund of the purchase price, minus shipping, will be made once the return is in my hands and has been inspected