This listing is for HB pencils personalised with your choice of wording.
Please include all of you customisation information in the notes to seller box on check out. Each pencil can have different wording, or they can all have the same if you are using these as favours for your wedding or party.
The personalisation is done using pyrography so the words will be burned on.
If you would like a larger or smaller order then please check my other listings or contact me.
I will always try to post your order as soon as I can but can take no responsibility for any delays. All items are custom designed and made to order. Thank you for your understanding.
I can ship all items internationally. Please allow me to check individual prices for postage to non UK countries. Thank you.
I have no control over the postal services or customs and taxes added to items from your country. Please check this before ordering as I am not responsible for paying any added charges. As a buyer that is your responsibility.
I do my best to ensure my items are wrapped securely and with the proper care they should arrive in the perfect condition that I send them in. We have all read and seen horror stories of damaged packages but I will try to prevent this as much as possible at my end. Our packaging is mostly recycled as we try to do our part for the environment. This does not affect the quality of our items or the love that goes into making each one.
If you have ordered a custom item then I will not start to make your piece until you have paid. For all other items I will not send the item until you have paid. Please pay when you are ready. Thank you.
Returns & exchanges
I do not offer refunds for custom orders as I will not be able to resell them. Please always check for correspondence with me in case I need to ask you a question about the design or writing style. I cannot complete an order until I have all of the information I need. If a delay is caused due to lack of information I do not take responsibility, but urge you to help me by answering my questions as quickly as possible.
Many of my items are bespoke and custom made. I would like to create the perfect item for you and so want to work with you every step of the way to ensure you are happy with the design from the beginning. Please contact me if you have any questions, queries or requests. I will do everything I can to help.