All my items are carefully made by me and it takes time to make everything perfect. Custom items take 7-10 days (often much sooner) to complete and 3 days to ship with First class postage. All items are shipped USA first class postage. International buyers are responsible for custom fees.
All forms of Etsy payment are accepted. If you find it necessary to cancel please convo me immediately. On custom items once the work has begun I cannot cancel the order. In any event please convo me if there is a problem.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Please understand that all my items are custom order and there are no refunds.
Please read each listing carefully and ask questions. There are no returns if you misunderstand the listing.
There are no returns on my restored designer vintage. They are guaranteed authentic; if you have it authenticated by a reputable authenticator and it is documented as not authentic I will accept the return. Please zoom in and examine my detailed pics before you purchase. Convo if you have questions.
On all customized items I will you send pics before I ship. All my tassels and poms are handmade by me from start to finish. I do all the cutting, stitching and finishing. I use only authentic LV canvas from vintage bags. I will add leather and new faux fur and new high polish metal findings. On restored vintage bags I use high quality leather conditioners no silicon products. I want your item to be perfect so it will take 7-10 days complete and usually 3 days shipping. I often am able to finish projects with less time.