All In-Stock items are sent within 1 - 2 business days.
Custom journal orders will take longer and lead-time is based on the complexity of the custom work but is generally around 2 weeks. Please message me if you are interested in a custom order and we can determine, based on quantity and my workload, what the best estimated delivery date will be.
Shipping for journals is via USPS Media mail which generally arrives in 2 to 8 business days. International orders are sent via Priority Mail International and should arrive within one to two weeks in most cases. I am not responsible for customs, duties, taxes, etc for international shipments. Please be aware of those potential charges before purchase. I also am not able to track international shipments any further than the main postal hub in the US before they leave the country.
Payment Methods: Direct checkout through Etsy with major credit cards and via Paypal. Payment must be received before the item is sent. Order cancellations accepted within 24 hours of order placement.
Returns & exchanges
If you are not happy with your purchase, please contact me as soon as possible to let me know the details of your dissatisfaction.
Pre-made items are eligible for return up to ONE WEEK after receipt. Upon return of items, refunds will be in full if the issue was due to a problem on my part or with the product. If the return is due to buyer’s decision, a refund of the purchase price minus a 20% restocking fee and minus postage fees will be given once the item is received back in its original condition. You will be responsible for shipping the item back. Custom orders (personalized, specially requested book, etc) are not eligible for return.