Items will be sent by Royal Mail 2nd class recorded delivery unless specified at time of order. You can upgrade the shipping to 1st class recorded delivery at the time of ordering (priority). A item is not considered missing until 21 days from postage date. If you do not receive your item by this point please contact me and I can provide you with proof of postage and tracking number.
Humble Button Designs accepts payment by Etsy gift card, PayPal and direct payment
Returns & exchanges
Due to the nature of personalised orders these cannot be cancelled or refunded. If you are not entirely satisfied with your purchase then please return the item in its original packaging within 14 days for a refund for the item only (postage fees excluded)