When you see something you love, we know you want it quick. We work hard to try and ship within one business day of order receipt.
If your item is damaged in transit simply contact us and we'll make it right.
Packages are typically sent via USPS First Class Mail or Standard Post, but are not insured. Please include a note when you submit your order if you would like a faster shipping method or want to add insurance to your shipment. Please note that additional fees will apply. We will send you a conversation providing the amount of the additional fees that will need to be paid prior to order shipment.
Paper Creations is not liable for packages delivered to incorrect addresses and credits will not be provided. Please be sure to confirm that a correct address has been supplied prior to submitting your order.
If a package is returned to us due to an incorrect address, the buyer will be responsible for the re-shipment charges.
Orders can be cancelled prior to shipment and a full refund will be provided. Contact us immediately should you need to cancel your order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We're perfectionists. We stand by our quality and we're confident you'll love our products. However, if for some reason you need to return an item, you are happy to do so within 7 days of the original purchase date. The items should be in good condition and in the original packaging. Products that have been used are not refundable. The shipping cost is non-refundable for returned items.