I use the 'colissimo" mailings with a tracking number. I try to retrieve packages and cartons to avoid shipping too expensive. For very fragile and very expensive items, I note in the description that insurance is included. For other items, insurance is not included
I accept Paypal, Credit and Debit Cards through Etsy and Etsy Gift Cards. if I have not received payment within 5 days, I will have to cancel the sale, unless I have heard from the buyer during that time with extenuating circumstances.
Returns & exchanges
Unfortunately, I am not responsible for loss or items broken or damaged by the postal services. But it is always possible to find an amicable solution. Well you must look at the photos and commentary on the item you purchased. I can not refund a product if you feel that the product and descriptions are not the same.
Remember that if you have any problem, the best solution is to talk and be polite. Do not hesitate to contact me!