We are based in Canada. We ship using UPS, Purolator, Fedex or Canada Post. Always the cheapest option is selected.
Shipping to the USA we will always check the postage and provide you with the best option that suits you. We have a standard charge of $30 for postage and if there is an overcharge we will refund the excess back to you.
In the event the charges are over the $30 charge we will let you know of the extra charge and ship the item out after your approval.
Shipping international is a challenge. We will now offer quotes before we ship out as our items all have different weights. Always we will offer the best service to you.
We accept paypal, credit cards and email transfers to our email address email@example.com.
Returns & exchanges
We want you to be completely and truly happy that you are buying a one of a kind product. To that end we are happy to replace the item you have purchased from us. Ship us the damaged item and we will send you a replacement.
We will use etsy to refund.
If you are a store and would like to carry our products, we will be happy to communicate with you via email at firstname.lastname@example.org