In most cases we will be using USPS. If we feel your purchase will be better off using UPS or FedEx, we will use them. We always strive for the best shipping rates available. We will try to get all orders on the road with in 1-2 weeks after payment. All signs are packed tight for safe shipping. We will send your item and ask for a signature to prove that it was received by you! We don't want your sign to walk away from your front porch.
we accept all major credit cards and PayPal. Your payment is processed immediately upon placing an order and is handled in a fully secure manner by Etsy or PayPal. We do not see or save your credit card information. For custom orders, we require a minimal down payment. This is a non refundable payment, but will go towards your purchase. We put a lot of work into custom designs, so this is more about commitment from you than anything! We hope you understand.
Returns & exchanges
We offer an in store credit or exchange for items that did not live up to your expectations. Just simply send us a message and ship the product back to us. We will issue you a credit via email or you can choose another product at the time we receive the original.
All our signs are hand painted and usually made to order. For these reasons colors may vary slightly from original post. All sizes are approximate but usually within one inch of the measurements posted. We do offer some barn wood sign options vrs new pine. Please send me a message for more information on barn wood availability.