Orders ship within 1-5 business days of cleared payment. Custom orders are shipped as agreed when the order is placed.
Packages are shipped USPS Priority mail, first class, or parcel post and include a delivery confirmation number when available.
Make sure all addresses are correct, I will use the address you supply.
If you wish your order to be packaged or shipped separately, I will be happy to do so. Each package will require individual shipping/handling charges. Combined shipping only applies to orders sent to one address. Message me before you make your purchase, or if you have any questions regarding shipping cost.
**International shipping** I ship internationally, some locations are listed. If your location isn't listed, feel free to message me, so that I can determine shipping to your part of the world. *Any and all taxes, fees, or customs are the responsibility of the buyer.* I can not make guarantees as to how long it will take for your package to arrive.
I take great care that each order is safely and securely packaged before it leaves my hands. Shipping confirmation/tracking is provided with each package so that you, and I can follow the progress of your package.
PayPal, major credit cards.
Payment is expected at time of purchase.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not satisfied, please notify me within 5 business days of receiving your item. Your satisfaction is important to me, and I will work with you. I want you to be happy with your purchase, and shop here again.
Returns are accepted, but item must be in new, undamaged, and unused condition. Refund will be issued after the item has been returned. You must pay return shipping.
Soaps: I make natural cold process soaps and glycerin soaps. Some are scented with essential oils and some with fragrance oil. Each listing always specifies which has been used. * Nut oils are used in some of my soaps, therefore not recommended for individuals with nut allergies.* Unscented gift soaps are available at your request.
My home and studio are smoke free. I don't have pets of my own, but dogs are visitors in my home.
As the artist, I retain the rights to all my images, designs and creations. The purchase of my art, designs, or creations does not convey rights to copy.