::: NOW *25* wool felt balls in this listing! :::
TWENTY-FIVE handmade wool felt pom poms from Nepal - AUTUMN mix.
Beautiful handmade wool felt Nepalese pompoms in a gorgeous range of rich, bold colours. A great year-round mix but especially nice to add an infusion of warm tones to winter designs! This mix includes olive greens, cranberry reds, dark marine blues, purples, teal and warm oranges, (and many shades in between!)
These pompoms measure approximately 10-12mm and are perfect for adding a special touch to accessories, home décor, garlands, wreaths - or even jewellery!
This listing is for *25* pom poms. 100% pure sheeps wool. Handmade by Nepali women, giving them the opportunity to earn a fair wage. Please be aware that as these pompoms are handmade they differ in size and shape.
POKHARA mix also available! See here:
Other colour combinations are available! You can see them in this section:
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Shipping & policies
**::: WORLDWIDE SHIPPING! :::**
Goods are usually shipped within 1-2 working days of receiving payment. We do not ship on the weekend.
**::: SHIPPING :::**
Orders are sent international airmail via Hongkong Post. Packages to *most* locations take between 10-21 business days. Orders often arrive sooner than this but this is the official estimate from the post office.
Please understand that, occasionally, there are factors beyond our control such as severe weather conditions, postal delays/strikes and, of course, the busy holiday season. Please also understand that goods can occasionally be held for some time at international Customs. In case of such a delay, please be patient. This really is beyond our control!
During the lead up to the busy Christmas holiday season, please allow more time for your order to arrive. Inevitably, mail services are super-busy during this time and orders may take longer to be processed through their systems. If ordering during this time, it is advisable to include registered mail with your order (link below), and to allow for a longer time frame for delivery.
**::: CUSTOMS / DUTIES :::**
We cannot be held responsible for any Customs duties and taxes incurred in your country. These will be the responsibility of the purchaser. No invoice is included with the order unless requested. Invoices will be sent via email if required.
**::: REGISTERED MAIL :::**
Goods can be shipped via registered airmail for an additional fee of US$2. This will give you a tracking number (provides only partial tracking in some countries including the US and Canada) and will require a signature upon receipt of goods. Goods do not arrive any sooner, however it does provide an extra measure of security as the package can be traced by the relevant post office. The listing for Registered Mail with tracking can be found here:
Please note that all orders with a value of US$25 or over will automatically include registered mail so there is no need to purchase. If your order is sent via registered mail, please be aware that this gives only partial tracking for some countries.
Orders to some countries require registered mail as a matter of security and is already included in the shipping fees. Should you purchase this separately, the fee for registered mail (US$2) will be refunded to you.
In the event of a delay please contact us one calendar month after shipping so we can request a post office trace. Hongkong Post will contact the post office in the destination country to request information. It's a lengthy process, sometimes taking 6-8 weeks depending on the country. If the findings show that a package is lost, a replacement order or a full refund will be issued.
**::: EXPEDITED SHIPPING :::**
Speedpost (EMS) is available. If required, please contact us so we can quote you the cost and delivery estimates. The cost is dependent on weight and destination. It's an expensive option, but is fast and very safe.
If you have a company account with DHL or FedEx and wish to use it for your order, please contact us before purchasing.
**::: YOUR MAILING ADDRESS :::**
All items are shipped to the address that appears on your invoice. If items are returned due to the incorrect address being provided, shipping fees will need to be paid again by the purchaser. (If you have changed your delivery address, please be sure to update this information in ALL your accounts).
**::: RETURNS :::**
If a package is not claimed at its destination and is returned to us, we will let you know as soon as we receive it. You will be offered either a refund (less shipping costs), or the package can be re-shipped. In this case the customer will be responsible for the cost of re-shipping. Please note that trims cut to your specifications will be refunded for 50% of the sale value only.
If an item is returned for any reason other than the goods being faulty, you will need to contact us first to arrange this. Items must be returned in their original condition. Once the goods have been received, a refund for the order, less the cost of the shipping, will be issued.
**::: DELAYS :::**
If you have not received your order one calendar month after shipping, please contact us so we can request a post office trace (for registered mail only). Hongkong Post will contact the post office in the destination country to request information. It's a lengthy process, sometimes taking 6-8 weeks depending on the country. If the findings show that a package is lost, a replacement order or a full refund will be issued.
**::: Thanks for taking the time to read through our policies! :::**
Now accepting Direct Checkout!
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
It is advisable to send any returns via registered mail as you can then see when we receive the goods. Once received, we will issue a full refund less the cost of the shipping. We do not charge a re-stocking fee.
If an item is damaged during shipping, we will need you to send clear photos of the damaged item. This is required by the post office for any claim.
Please note that cut ribbons, trim and fabrics cannot be returned unless faulty.
**::: BULK ORDERS / WHOLESALE ORDERS :::**
Some items are available for bulk or wholesale orders. If you require an item in bulk, please contact us for information on availability and pricing and we'll see what we can do. Quantities necessary to qualify for bulk purchases vary from item to item. If you can send a screen shot of your shopping cart we can proceed from there.
**::: TRIMS :::**
All trims come as one continuous length no matter how many yards you order. We may have more rolls of trim in stock. We can't always keep up with the changing stock and there may be more available. If you require more than is shown in the listing, please send a convo and we can check for you.
**::: CONTACT US :::**
If you need to contact us, please do so via conversations on Etsy. If you use an email address it often lands in junk mail and does not get seen. We will endeavour to respond within 1-2 days of receiving your message. Please understand that we may not respond during weekends.