I ship using Royal Mail standard service. Let me know if you would like to upgrade and I will get a quote for you. Royal Mail is approx 1 to 2 days, overseas tends to be between 5 and 8 days, but if items are held by customs it can take up to 25 days (this is unusual). If you would like to upgrade to a swifter service, where you are guaranteed to receive your item within 5 days (a small piece, for example a pair of earrings will be approximately an additional $9). If you would like to upgrade let me know at the time of purchase.
I offer payment by PayPal and direct checkout.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I really want to have the best shop possible, and that includes giving great customer service. I'm a one man band and work really hard to make customers happy.
In the unlikely event that you are unhappy, please let me know by a convo and i'm sure we can work something out. Please don't just use the review system. I would always like the opportunity to put things right.
If you would like to return an item, let me know within 14 days of receiving your item and after i have received the item back in the same condition it was sent out in, I will be happy to refund, however i only refund return postage if I'm at fault.