All packages include tracking. Sacred Gemstone offers batch shipping for all orders. Pay the same shipping fee for any number of items purchased at one time. Shipping is automatically combined in the shopping cart.
SHIPPING TO USA All orders to the USA are shipped with USPS First Class with tracking. Orders are packaged and shipped within 1-3 business days and shipping usually takes 3-5 business days.
SHIPPING TO CANADA All orders to Canada are shipped with Canada Post, include tracking and are packaged and shipped within 1-3 business days. Shipping usually takes 2-5 business days, rural regions can take up to 7.
ALL OTHER COUNTRIES Items are shipped by with Canada Post and include tracking. Orders are packaged and shipped within 1-3 business days and shipping usually takes 1-3 weeks. Packages have at times taken up to 8 weeks to arrive, due to distance and/or customs. Please be patient when awaiting an international order.
Sacred Gemstone does not take any responsibility for lost or stolen parcels, undeliverable address, or for duties/ taxes or charges incurred by your country of residence, or country to which the item is being shipped to.
Items are packaged and shipped in 1-3 business days. Once items have shipped you will receive a shipping notification message.
We accept paypal, credit cards and Etsy Gift Cards
Returns & exchanges
We want everyone's experience shopping with Sacred Gemstone to be positive, pleasant and easy. We do our best to replace, repair, or exchange damaged and unsatisfactory items.
Sacred Gemstone always takes great care in packaging items safely and securely to avoid any damage. However, if your item does happen to arrive having been damaged during shipping, please contact us as soon as you receive it. You will be required to take a photo of the damaged item to show the state the item is in. You can choose to have a replacement item sent to you, or you can ship the damaged item back for a refund (minus initial shipping costs).
Please contact us as soon as you receive your items if you wish to exchange them.
Once items are shipped we can not cancel an order and you must wait to receive the package in order to start the exchange/refund process.
***Please make sure to read item descriptions carefully, paying close attention to size, measurements and weight of item. This ensures you know exactly what you are purchasing.
All items are sold as is detailed in item description. We do not drill stones or set stones as jewelry.
Please take the following into consideration:
*The photos do not represent the true colour, translucency and luminescence of the stones 100% accurately.
*The colour of the photos varies on different screen displays and is not 100% accurate to colour and shading of the stone.
*The main photos do not depict the scale of the items. Please refer to the photo with the ruler and coin as well as the measurements and weight given in the item description.
***As a buyer, you are fully responsible for thoroughly reading and understanding the listing descriptions and shop policies. By ordering from the Sacred Gemstone crystal shop you are agreeing to comply with all of our policies.