We ship with PostNL, the royal mail service of the Netherlands. If you prefer another way of shipping please let us know. Possible additional costs of the courier must be paid by you.
We try to send your package of course as quickly as possible to you. Normally we ship once a day around 3PM Amsterdam time. So if you're lucky and you ordered before 3PM, your package is shipped the same day.
Delivery times: depends on destination of course. We can only give you some guidelines: NL 24 hours | most of Europe 2 - 4 days | most of world 7 - 14 days
As you may have read we like to travel searching for new Bensenhaver stuff. If we're traveling shipping can take a bit longer. We will let you know of course when this happens!
Returns & exchanges
We want happy customers, so we will do our best to deliver the Bensenhaver items with great pleasure and pride. If however you are not happy with the item, you have the right to return this to us within 14 days after receiving your Bensenhaver package. We expect in the meantime that you are careful with our stuff and you return it in good condition.
Please write a mail to email@example.com if you're not happy with Bensenhaver and we will take care of everything. And sure, you can also write us if you're happy with Bensenhaver and of course we prefer this a lot!