After approval of design proof, orders are shipped within 3-5 business days. Our items are carefully packed to ensure a safe shipment.
We ship via USPS using Priority Mail. Shipments take 2-3 days to arrive. Expedited shipments are available at an additional cost. Please contact us for a quote. Tracking numbers are available for all shipments. Parcel insurance is included in the cost.
For international shipments - please contact us before purchase for an exact quote.
We accept PayPal, Credit Cards and Etsy Gift Cards. Payment is due at the time of purchase. We send a design proof for your confirmation and only then begin production. We cannot accept cancellations after your approval, due to the nature of our customized items.
Returns & exchanges
Due to the personalized nature of our products, made especially for you, we cannot accept returns or offer refunds. Damaged or lost items are covered under parcel insurance.
For any other issue or if there’s any problem, please contact us and we will do everything possible to assist you.
For any special idea you have or for any questions or special requests – contact us and we’ll be happy to assist you.