Buyer pays for shipping. When possible, I process orders as soon as payment is made. Orders are shipped within 5-10 business days from receipt of payment. I ship Priority Mail (unless another shipping method is requested by the customer). Custom designs and repairs/redesigns of customer-provided jewelry may take longer to complete and ship.
When possible, total shipping charge is reduced to accommodate multiple items shipped together. Whenever I can combine items to ship for less, I will send a partial-refund for the shipping overage.
Domestic US Shipping
I ship Priority Mail including insurance and delivery confirmation, unless another shipping method is requested and confirmed in advance by the customer.
International Shipping Must be arranged in advance. Whenever possible, I use USPS Global Priority Mail, and when I cannot, I ship via airmail.
Payment must be received within 3 days of purchase. Orders are held until payment has cleared.
Using PayPal, you can pay for your purchase using Master Card, Visa, American Express, debit card or electronic check from your bank. If you have used an e-check, please allow up to two weeks for the check to clear.
Returns & exchanges
I want you to be completely satisfied with your Beadzilla jewelry purchase. If, for any reason, you are not fully satisfied with your new jewelry purchase, you may return the item for a full refund less shipping charges. Just contact me within 5 days of receiving your order to get an authorization for the return.
Vintage items are sold as-is and are not refundable.
All refunds, exchanges, and credits require prior authorization.
Jewelry that has been repaired or redesigned cannot be returned.
Gift Wrap and Gift Shipping
Beadzilla Jewelry Creations offers a variety of gift wrapping, ranging from simple to elaborate. If you are interested to know the options, please contact us by email for an estimate and description of the gift wrap options available. We are pleased to ship directly to your gift recipient.
Beadzilla Store Credit for your old jewelry!
Sometimes I accept vintage jewelry, beads, or findings in exchange for store credit toward purchases of Beadzilla jewelry. Please contact me if this interest you.