Once payment is made I will ship the item within 5 days. DIY and custom items will ship when completed. I will keep you informed. If you need a shipping upgrade, insurance, confirmation,etc. let me know ASAP. I can accommodate you if I know about it.
On pdf. items that are sent via email: once item is purchased I will email the document within 24-36 hours. PLEASE MAKE SURE THE EMAIL ADDRESS YOU USE WITH PAYPAL IS THE EMAIL ADDRESS YOU ARE CURRENTLY USING BECAUSE THAT IS WHERE I WILL SEND IT BACK TO. IF YOU HAVE A DIFFERENT EMAIL ADDRESS PLEASE INDICATE THAT WITH YOUR PAYMENT OR CONTACT ME PERSONALLY PLEASE. THANKS!
International buyers: I will NOT be responsible for paying any type of import customs tax your country may require to ship to you. That is your responsibility as a citizen of your country.
Payments are expected within 3 days of purchase. If for any reason you are unable to commit to that, please message me prior to the purchase or shortly after. I can be really flexible if I know about a situation that will best help you out.
If payment is not made by the 4th day and I have not heard from you I reserve the right to cancel the order.
I accept Paypal, but also will accept money orders, or personal checks. Checks will require a 7-10 day clearing period before shipment is made.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds are only eligible on shipped goods. The pdf. tutorials are non-refundable.
Shipped goods that are damaged or lost during shipping: I will pay for shipping insurance on items over $50. The buyer is responsible for insuring items under $49.99 if desired. Please do not send back an item to me without discussing it with me first. After which, the buyer will be responsible for MATCHING the cost of shipping/insurance/etc. back to me.
I do offer free shipping on many items listed in my shop.
International orders will have additional shipping costs due to where you are located.