I will try to ship orders as soon as they come in, often the same day. I will use USPS First class for the smaller items, such as remnants,and USPS priority mail with the flat rate envelopes and boxes. I can fit about 7 yards in a 10 x 12 cardboard flat rate envelope. The Selvage Skeins and Scrap Bags fit in the smallest flat rate box (9x6x2).
Payments are made through Etsy. Orders won't be filled until a payment has been accepted. Any orders sold in Utah will include the 6% sales tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds will be determined on a case by case basis. Please contact me if you feel you are eligible for a refund.