PACKAGE Your item will be well packed to make sure your order is in good condition. If you find your item is damage or missing because of the package, pls inform us ASASP, and we will resolve it for you and never let you down.
SHIPPING COMBINATION We are glad to offer you the SHIPPING COMBINATION or DISCOUNT if you want more pieces in our shop. Pls feel free to contact us.
SHIPPING Your item will be send in 1-3 working days. If you need it urgently, pls let me know. Please choose "Royal mail International Tracked & Signed" if you need a tracking number
Beautiful yarn. Sadly the post office in UK mislaid the parcel and I only just managed to find it before they sent it back. The seller could not have been more helpful when I was trying to track it down and was going to send more if it didn't turn up. Would definitely buy from them again if I want more of this.
Jun 24, 2018 by Mary Avis
Package came in good time and was wonderfully and securely wrapped with the beautiful yarn inside! It came just as described, and was described very well in a way you understood vey well which yarn was good for what. I couldn't be happier with it and hopefully next time I'm in Macedonia I can visit the shop for myself and get more of this fabulous yarn from this fabulous shop!
May 18, 2018 by Shalom
Very quick delivery. I am very satisfied with the quality and the color of Alize Diva- silk effect, Microfiber acrylic yarn. The yarn is very soft, big choice of color which are really fantastic. I am very very happy to have them and full of projects. Thank you!
Items are shipped from Bulgaria to elsewhere. You can choose two ways: Standard shipping (a cheap way) SHIPPING TIME → to Europe: 7-15 days → to America, Asia and Japan: 15-25 days → to Africa, Australia and New Zealand: 15-30 days
Registered airmail with tracking number: SHIPPING TIME → to Europe: 5-12 days → to America, Asia and Japan: 8-20 days → to Africa, Australia and New Zealand: 10-25 days
I do always ship to your Etsy Address, if you want to ship to a different address, please let me know during the checkout, in the note to the seller or private message.
Of course, I do my best to make the safest package. Please note that I am not responsible for any damage or loss incurred during shipping. If something will happen, send me a convo befor you leave the feedback and we will find a solution.
If your purchase won't arrive within 5-6 weeks after the despatch.. please let me know, we'll work together on your problem.
PayPal, Etsy Gift Card
You have only 1 hour, to notify me if you wish to cancel your order or exchange an item. I will return your payment without tax transaction!
Returns & exchanges
The buyer has 14 days to return the products but there are no signs of use. I check all my produkts before sending them to you . If you find any defects, I will make it ok without any addisional costs on your side. I'll give your money back within 14 work days after getting the product.