PROCESSING TIME The time I need to prepare an order for shipping varies. For details, see individual items.
CUSTOMS AND DUTIES FEES Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs
SECURE OPTIONS Etsy keeps your payment information secure. Sellers don't receive your credit card information. - Visa - MasterCard - American Express - Discover - PayPal - Apple Pay - SOFORT Bank Transfer - iDEAL - Etsy Gift Card
Returns & exchanges
I GLADLY ACCEPT RETURNS AND EXCHANGES Just contact me within: 14 days of delivery Ship returns back to me within: 30 days of delivery
I DON'T ACCEPT CANCELLATIONS But please contact me if you have any problems with your order.
THE FOLLOWING ITEMS CAN'T BE RETURNED Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: - Custom or personalized orders - Perishable products (like food or flowers) - Digital downloads - Intimate items (for health/hygiene reasons)
CONDITIONS OF RETURN Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information - To communicate with you about your order - To fulfill your order - For legal reasons (like paying taxes)