Great to have finally received this order. The beads are lovely as always. But I do not understand why the seller's shipping method has changed. I prefer how my (many!) previous orders arrived: safer packaging (in a small protective plastic box inside the padded envelope) and the method (received within 2 weeks via courier). Gorgeous stones and I hope to return again, but did not like waiting almost 2 months to receive my order...
Shipping, Insurance info:- We use Insured “Express Mail Services” (EMS) , FEDEX , UPS for all International shipments. This Global Express Service is provided with full Insurance and with online tracking facility.
After getting the confirmed payment, all the items are shipped within 24 hours of purchase unless it is second saturdays or national holidays. If an order comes in after 12 noon on Saturday ,it will be shipped on the following Monday and the tracking number will be given to buyer as soon as the items are dispatched from our shop.
Delivery Duration : 4 – 5 business days
WE ACCEPT PAYMENT BY PAYPAL.
Returns & exchanges
If you are not satisfied with an item, you may return it for a refund of your purchase price, exchange or store credit. Merchandise should be insured against loss and returned in new condition. We ask that the original merchandise be sent back within a 10 days grace period from the time you receive it and that it be sent back in its original state. Please be aware Shipping and handling charges will not be refunded and the Buyer will pay for return shipping costs.