All items are handmade just for you. Dependent on the volume of orders our production time may vary. Normally our shipping time for all Shirt orders is within 1 to 3 Business days and TuTu orders an additional 1 to 3 days Overseas shipments are normally 10 days depending on Customs.
We currently use USPS First Class mail for all orders in the U.S. and International First Class shipping for International orders. We are not responsible for Postal delays which are not under our control. We are not responsible for Customs delays on international Shipping. Once the package leaves our hands we are at the mercy of the USPS. Buyer is responsible for return shipping costs unless there is an error by the Store and it must be in its original condition.
Once the package is shipped the buyer assumes all respondibility.
We accept PayPal and direct check out with Credit Cards or Debit Cards
Returns & exchanges
If for some reason you encounter a problem with your Order please contact us through ETSY Convos before leaving any negative feedback and we will try to resolve the issue. I do not accept returns and exchanges unless you contact me within 7 days and ship the item back. Normally we will exchange the item except for personalized items. We will consider a refund but only after the item has been returned. No Refunds will be made without the product being sent back.
Any Personalized items are not exchangeable because it was Custom for your Child, unless agreed There is an extra charge for Rush Oeders.