- Accessories(garters & ring pillows) are shipped within 3-5 days of purchase.
- All items sent within US will be shipped via USPS Priority Mail(takes about 2- 3 days after shipping). Overnight shipping is also available for an extra charge.
- International orders are shipped via USPS International Priority Mail (6-10 days). We cannot be held responsible for duty or import taxes.
- Please note that these are approximate dates and generally your order will arrive well within the estimated delivery date but this cannot be guaranteed. It may take a little longer sometimes.
- Please specify if you would like your package insured as we cannot be held responsible for uninsured lost shipments.
- Combined shipping available for multiple purchase. Please contact us for details.
- Deliveries may take longer during holiday season.
- Please make sure you provide the correct address and phone number.
- Payment must be completed within 24 hours of purchase or the sale will be cancelled.
- Purchases cannot be cancelled once they have been shipped.
- Please note that a 9% sales tax at checkout applies to all buyers based in the State of California (CA). Buyers living outside the State of California (CA) are not charged any taxes.
Returns & exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
- love + peony does not offer returns or refunds. We offer exchanges only within 7 days for all robes. In order for an exchange to be processed, please contact us within 3 days of receiving. Items must be received in their original, unworn and unused condition and enclosed in the original packaging. In the event an item arrives in a condition where it cannot be resold, the item can not be exchanged.
- Shipping and handling charges are not refundable.
- We do not accept any returns for accessories.
- However if for some reason you are not happy with your shopping experience, please contact us within 48 hours of receiving.
-There are no refunds or exchanges on custom orders.
- We really appreciate your positive feedback. Please do not leave negative feedback without asking for solutions.
- Please feel free to contact us to discuss custom orders.
- We are trying to represent the actual colors as possible, however they may vary based on your monitor.