Your files will be available to download once payment is confirmed. Here's how.
I'm PayPal verified
Currently I accept: - Direct Checkout - PayPal (E-checks 5-7 days to clear) - SQUARE (accepting credit/debit cards securely, by phone. Reserved for family & friends only)
> I can't ship (physical goods) until PayPal E-checks clear fully, I will keep communication on the progress & you can contact me anytime with any questions.
> Digital Downloads: If payment is *pending* or *processing*, you will be able to download once the order/payment is done processing. Please message me if you have any questions or concerns about your order, I'm here to help to the best of my ability. :)
Returns & exchanges
Good communication is key with any transaction, when I am not selling, I am a customer too!
>> RETURNS: I do accept returns on a case by case basis. I put a lot into what I do but things can happen & I want to make sure you are happy. If by chance there is an agreement for a return, the item/s must be returned in the same condition in which it was sent before any kind of refund can be initiated.
Communication is key! :)
>> If you have any questions about anything regarding returns, refunds or exchanges, please contact me... I am super flexible and willing to do what I can to make sure that you experience with me is a great one!
> Please Note: There are no refunds for a digital item once it shows "All Files Downloaded". Please take care to read the description fully & message me with any questions you might have. I'm here for you, it's what I do! :)
FEEDBACK/REVIEWS: No transaction is complete until I know you are satisfied. I do my very best to go above and beyond for all of my customers and my ultimate goal is to make you happy!
Please send me a message/convo (conversation) via Etsy prior to leaving negative feedback so that I can have the opportunity to fix any issues & address any concerns, especially with shipping issues. I am here for you! :)
Thank you for taking the time to check out my shop policies!