DOMESTIC SHIPPING: I will ship as quickly as possible, within 2 business days, via USPS first class for gems and USPS Priority Mail for rings and jewelry, using Etsy shipping labels when possible.
INTERNATIONAL SHIPPING: I use Etsy shipping labels through the United States Postal Service for international shipping. Gems will be sent USPS First Class International. Rings and jewelry will be sent USPS Priority Mail International.
If you live outside the U.S. and your country is not listed, and you would like to make a purchase, please contact me for a shipping estimate, as different countries may have different rates and rules.
CUSTOMS: Please note that in-country customs could potentially add time to the delivery estimate and those countries may charge a customs fee which is the buyer's responsibility. UnquietStones is not responsible for this delay or any taxes/fees imposed in the receiving country.
If you’d like to pay for an alternate shipping method, please let me know.
If you're sending a gift directly to the recipient, send me a note at the time of your purchase; I'll be happy to provide a bit of pretty packaging of my own design, free of charge.
Payment can be made through Paypal or via Etsy Direct Checkout, which accepts credit or debit cards, Etsy gift cards and other international payment methods.
Returns & exchanges
Returns will be accepted if you contact me within 48 hours of receipt of your parcel, however I will not refund the original shipping fee or cover return shipping costs.
Please make sure you are purchasing the correct ring size (if you do not know your size -- or that of your gift recipient -- any fine jewelry shop can size fingers for both thin and thick bands, usually at no charge).
Items must be shipped back with a tracking number both for proof of mailing and to assist the USPS or other shipper in locating it, in case item is lost in transit.
Payment will not be refunded until the item is received and inspected (so please pack it carefully!), and there will be a 10% restocking fee.
The name of my shop comes from a poem by Neruda; it has a dual-fold meaning.
First, the sound I heard on a beach in Maine, as ocean waves crashed across pebbles on the shore, and created a beautiful rolling, chiming, clanking sound.
And also, the meaning and power of gemstones – unquiet stones that speak to the heart, the soul and the mind; forged in the earth from fire, pressure, water and time.
Adorning ourselves with these glittering natural gemstones – or just tucking them into a pocket -- can bring a touch of beauty into our world.
“In the wave-strike over unquiet stones the water bursts and bears the rose and the ring of water contracts to a cluster to one drop of azure brine that falls.” - Pablo Neruda
I’m happy to answer any questions, and welcome contact with the Etsy community!