This item is sold out at the moment.

Sterling silver chain.

+ $3.99 shipping
+ $3.99 shipping

Item details

Order additional or different length chain or leather cord for your pendant.

Sterling silver 1.2 mm cable chain in 16, 18 or 20 inches
Rose Gold Vermeil over Sterling silver 1.1 mm chain in 16, 18 or 20 inches
Yellow Gold vermeil over sterling silver 1.1 mm chain in 16, 18 or 20 inches

Black leather 2 mm round cord 30"
Brown leather 2 mm round cord 30"

These are meant to complement my pendants, and with another order are free shipping.


FAQs

We can accommodate custom orders whenever possible. We strive to make sure all custom orders are what the customer requests, however please note that any custom order where the item has been altered or personalized is a final sale.

We can accommodate custom orders whenever possible. We strive to make sure all custom orders are what the customer requests, however please note that any custom order where the item has been altered or personalized is a final sale.


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Shipping & policies
Preparation takes 1-2 business days
Arrives from the United States
Estimated Shipping
Shipping to
Zip or postal code

We are currently working on a 1-3 day lead time to make orders. Shipping time is 2 - 5 business days from shipment date for USA, 4-10 business days for Canada; 1 - 5 weeks for Overseas. Please note that these are just an estimate and actual time may be shorter or longer depending on location. Canadian orders are shipped via Canada Post, US and International are shipped via USPS. Canada and USA orders are not considered lost in transit until 30 days have passed from shipment date. International orders are not considered lost until 6 weeks have passed from shipment date. Items lost in transit will be replaced or refunded (see below for insured parcels). Packages marked delivered are NOT lost and if missing, are a postal issue. We do not replace or refund delivered items. NOTE: items that are insured will only be refunded if the recipient (which may be different from purchaser) agrees to provide a letter stating that the package is not received and including their name address and phone number. This is a requirement for the insurance claim. If for any reason the customer refuses to provide this letter within 60 days of shipment, no refund will be issued.
Some countries add VAT and delivery fees, please check with your local post office. We do not have control over any additional fees that may be levied. We do not offer refunds for any additional fees levied by your postal system as we do not collect them.


Payments

Your jewellery will be shipped within 3 business days from receipt of payment. Appropriate taxes for Canadian orders will be added (GST/HST).
We accept PayPal, Direct Checkout and Etsy gift cards. We reserve the right to cancel any orders not paid for within 3 days. Custom listings, orders or product alterations are FINAL sale. Cancellations are accepted on the same day only.


Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We accept returns within 30 days for a full refund of price paid less shipping as long as the item is in its original condition and in its original packaging (ie: Box or organza pouch with card). Return shipping is the responsibility of the purchaser. Refund will be credited when item is received and checked. I reserve the right to charge a 20% restocking fee for missing packaging, dirty or worn items or customer damaged. For damaged items or faulty workmanship verifiable by photo, I will pay for return shipping, send a replacement or issue immediate refund. Please note that custom jewellery is final sale.

Ship returns to:

814 Hector Avenue
Winnipeg, Manitoba R3M 2G2
Canada

OR

PO Box 681
Pembina, ND 58271
USA

Incomplete or wrong addresses are not refunded or replaced as this is the responsibility of the purchaser. Any parcels returned due to wrong address will require an additional shipping charge before being shipped again. Refunds are only given for returned items or in the case where a replacement is not possible. For orders with free shipping, the actual cost of the shipping will be deducted from any refunds.

Additional policies

Certain countries charge an extra VAT (value added tax). We do not control this nor can we say how much it is for each country. Please check with your local post office for clarification. These costs are not covered by The Wren and Rabbit. We put the actual item cost in US funds on the overseas shipping label, not including the shipping.