Generally USPS first class or priority mail is used. Shipping is done twice a week Monday- Friday, with most packages shipping out within 3 days of purchase (We know you are excited to get your new purchase). If you need a faster shipping option (for an additional charge) let me know BEFORE you purchase an item. To request insurance, just leave a note when placing your order. Insurance is automatically used over $75.00.
We ship to the address you have on Etsy. IF you want it delivered to a different address, leave a message when placing your order .If you have not given me your current address before item is shipped, you will be responsible for any charges due to additional mailings. WE DO NOT SHIP OR RETURN MESSAGES ON THE WEEKENDS- THAT OUR FAMILY AND CHURCH DAY!
Recycled Packing materials ( earth friendly family here) are used whenever possible and your purchase will be lovingly wrapped with care.
If anything is broken and it is insured, it is the US Post Office Policy that the item must be shipped back to us to file the report with them. So that is what we abide by.
If you are in ALASKA or HAWAII contact me first to find out shipping rates. We will ship to CANADA except for silver, gold and fine jewelry.
Please Use Direct Checkout or Pay Pal. You do not need to have a Paypal account to purchase. A credit card or eCheck can still be used through the Paypal site.
Items ship only when payment is received. WE DO NOT SHIP OR RETURN MESSAGES ON THE WEEKENDS- THAT OUR FAMILY AND CHURCH DAY!
Returns & exchanges
I want shopping in BELLA'S VINTAGE CHIC to be a wonderful experience so if you are not satisfied with your purchase please convo me and we will work it out through a return, exchange or credit. Refunds will be accepted only within 2 days of receipt of your item. The item must be in the original condition as described in the listing. Refunds will be made after the returned item has been shipped back. Charges for original shipping and return shipping are non- refundable. We could not afford to have a return policy if we had to cover these.
Please convo with any concerns, issues or questions. We strive to see a smile on our customers face : )
Please remember, all of BELLA'S VINTAGE CHIC items are previously loved, as such they will have vintage wear. Any significant damage will be mentioned in listing.
Thank you for your purchase
WE DO NOT SHIP OR RETURN MESSAGES ON THE WEEKENDS- THAT OUR FAMILY AND CHURCH DAY!