The items are shipped in 1 business days after the payment.
I usually ship with via PostaPriority International, with Poste Italiane, that is registered and with trucking number.
European customers will recive the item in 3 days. The rest of the world in around 6 days, but depends from the moment of the year.
Payment is accepted via: Credit card - Debit card - PayPal - Etsy gift card
Please feel free to contact me if you have any problems or questions regarding payment.
If you need help to purchase on Etsy please check this guide: http://www.etsy.com/help_guide_checkout.php
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are dissatisfied because the product doesn't match the original description and photo, please let me know by sending an email. I must be notified of an intended return with reasons within 15 days after shipment. A refund will be given once the item is returned in its original condition. I refund the total amount of the order minus the shipping charge.
CUSTOM ORDERS I am happy to recive custom orders, please contact me with your requests.