Terrible customer service! I ordered two of the same balloon for my sister's baby shower. One inflated fine, the other was damaged and unable to be used, so it was discarded. After writing to this seller just days after the event I hosted, letting her know the situation, there was no response for two weeks. The response finally came after I had sent yet another message addressing my problem. Jodi simply stated to return the balloon to her, and she would send it to the manufacturer, who would then inspect it and either issue my refund or not, and she was only giving me three days to send it back, after I had waited over two weeks, trying to get a response and refund. Bottom line: still no response or refund. Advice: use another seller that has the same product, and hopefully cares more about their customer satisfaction.
Sep 23, 2016 by Katya Zajac
The BEST backdrop for my daughter's birthday party!
Sep 7, 2016 by brittanyaltamirano
The banner was great! Fast shipping
Jul 31, 2016 by obandob
Jul 7, 2016 by caitlin mcclelland
Great product & fast ship! Will have a blog post up featuring your balloon soon at www.itsybelle.com/blog. Already featured on outer Instagram itsybellestudio, connect with me there and I will tag you! Thank you!