All orders are shipped from Spain and will be sent by mail.
Because orders are produced when payment is received will be sent in the following time intervals depending on the destination:
Spain 5-7 business days Europe 7-14 business days Other destinations in 14-21 days
Sorry I cann't give an exact date of arrival of each order as it depends on the postal service and customs of each country.
At all times try not to delay the departure of the order and keep you informed of the status of the same and output.
It's also available for shipping service messaging. If you're in a hurry to receive your order or want safer delivery than the postal service can offer, please contact me before make the payment of your order.
✿ The payment method in my shop is through PAYPAL.
It's a way to completely secure and instant payment. No need to have a PayPal account, just select card payment in PayPal and ready.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
The customer has a period of 14 business days to return products purchased in store HAVE A FLOWER DAY. Shipping charges for returns will be derived in any case by the customer, unless the return is due to damage or defect in the product received.
The notification of the refund will be made by email to the following address: You contacto [!at] haveaflowerday.es
To return items must do so at the following address:
Gloria Rodríguez Sánchez Have a Flower Day Paseo de Linarejos, 48 - 1 B 23700 Linares, Jaén España
Products must be returned in their original condition and with its original packaging, along with any accessories related thereto and attach the original invoice with your return or a copy if a partial refund.
Refunds do not include shipping charges.
✿ LOST OR DAMAGED PACKAGES
I'm not responsible for lost or damaged packages during shipping, so returns will not be accepted for this reason.
Prices and products shown are subject to availability. At the time of placing the order you will be informed of the availability.
In this case we may make changes to the order. If the product is not available once the order is placed, we will inform the customer without delay via message. At this point you can modify your order and substitute another product Store cancel.
If you cancel the order, the amount paid will be paid immediately if already loaded on your card, bank transfer or Paypal credit.
Have a Flower Day is not responsible for the lack of stocks of products and reserves the right to modify at any time and without notice, the products in the store.
✿ If you need many pieces, you may not have them at that time and have to order them. Contact me and think deadlines. Surely that day will be preparing in advance!!
✿ For the perfect preservation of the article is recommended not to wet or wash, do not expose abrasives, detergents, perfumes and / or creams, do not sleep with them on and wipe with a soft cloth.