This is an upgrade to laser engrave your design.This listing does not include the barrel head.All barrel heads, Lazy Susans and Trays can be upgraded to the laser engraved option.We are not able to laser engrave the barrel staves.
When shipping ground we will provide a tracking number. We only ship via FedEx and are not able to ship to PO Boxes. FedEx shipping requires a physical address.Our shipping time frame from the placement of order are listed under each item. If you require expedited shipping or expedited turnaround please contact us for a custom listing. We can offer a cheaper shipping rate if you live in the state of KY - please contact us for a reduced shipping rate.We are unable to accommodate for pickups at this time. The only exception to this is the full sized whole whiskey barrel which is not available for shipping due to the cost.
If an item is lost or damaged during shipping we will replace it at no cost to you.If you receive the item and there is a design mistake, ie... wrong spelling, wrong date we will replace it with a corrected one provided you do send back the original one that was shipped to you.After 30 days from shipping we cannot offer refunds or exchanges.