Orders will be shipped upon receiving payment within 1 to 3 business days, but most orders go out the very next day. You will be notified through Etsy when order is shipped. Made to order items may require added time to prepare.
All Italian orders are shipped via Italian postal service SDA Priority Mail and all orders are shipped with delivery confirmation numbers, so you can track it all the way home.
Outside Italy, we use Minibox International and it can take 10/20 business days to arrive. If express and priority shipping (which are the quickest and reliable way of shipping) are desired, please refer to the shipping upgrade options on each listing. For any other request, just ask.
N28Store is not responsible for lost, delayed, or damaged items after they are shipped, though we provide tracking info and we will make every effort to try and resolve the situation. It is important that we have happy customers.
We are not responsible for items not received due to an incorrect address.
N28Store accepts payments of all major credit cards, Etsy gift cards, and Pay Pal. Items are shipped as soon as the payment is received. If you purchase multiple items at one time, I will be happy to combine shipping.
Returns & exchanges
We want you to be fully satisfied with your N28Store purchase. If for any reason, you are unsatisfied with your purchase please contact us within 5 days of receiving your item.
If you don't see what you're looking for, please contact us! We'll gladly set up a custom order, designed and made just for you. If you're a shop owner and are interested in stocking N28Store products, please contact me for information and pricing.
Since each is made to order, please feel free to ask any questions regarding length, width and color before ordering to minimize exchanges.