All items will be packaged carefully and shipped within one to three days after receipt of your payment.
I use the etsy mailing address, please make sure it is correct.
I will let you know when your package is on the way. I will also send you a tracking number of your package.
Standard international shipping takes up to 20 business days and accept via Ukrpost. Express delivery available to custom via EMS Ukraine, delivery time 5-10 days ( shipping costs from 45 $)
Normal standand delivery time out from Ukraine takes about:
U.S. - 8-21 days U.K. - 7-15 days Canada - 14-25 days European Union countries - 9-15 days ( excluding Italy - 20-25 days ) Australia - 15-30 days New Zealand - 13-25 days South Africa - 20 days Israel - 10-18 days Japan - 7-12 days Russia - 20-30 days. Other countries - to 25 days.
ATTENTION! Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 1 I can not guarantee, that your purchase will be delivered earlier than Christmas.
I accept PayPal only.
Payment must be made in full and have cleared before the item is shipped
Payment should be made as soon as you purchase. However, if payment is not made within 7 days of purchase then the item will be relisted. Please contact me if there is an issue with payment
Returns & exchanges
If the package is returned to me, you need to pay us the shipping again and I will send the package to you again. Or else, shipping charges will not be refunded.
If you are not satisfied with the molds, please return the parcel to me, and I will give you a full refund, except shipping costs
I am apologize but a bath product I am unable to accept returns.
If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).
If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.
If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller.
If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.