I ship within two days typically, and if there's any delay due to an emergency, I will let be in contact immediately. Everything will come packed carefully, but if anything arrives in bad condition due to post office mangling, let me know and I'll be happy to work with you. I use USPS standard ground shipping; if you need something sooner, let me know and I'll list the item with a reserved tag for you and higher shipping to reflect your needs.
Returns & exchanges
Refunds, exchanges, or repairs are available for items that arrive broken or otherwise jacked up by the shipping process. Just contact me, I will be promptly mortified, and work with you to see everything is repaired or replaced where possible, or refunded if there's no way to repair the item or a suitable replacement. Please contact me within 2 weeks of receiving a damaged item.
I take commissions and special requests, and if there's anything you see in my shop that you'd like to see in a different color, chain length, style, etc, just convo me, and I'd be happy to work with you. Everything in my shop is made in a smoke free studio, and while the home isn't pet-free, my studio is, because there's nothing a cat loves more than to sleep on what you're working on, or knock over a jar of seed beads.