Items ship by first class or priority mail (depending on the weight of the item.) All items with less than $5 shipping costs will be shipped first class. If you would like a shipping upgrade to priority or express mail I would be happy to adjust your invoice after purchasing. Just checkout, wait to pay and then send a conversation with your shipping upgrade request.
I amalways happy to send an exact combined shipping quote for multiple purchases upon request. Just send me a conversation.
Payment must be received before the item will be shipped.
Returns & exchanges
Please contact me if you are not happy with the item received.
Special order itmes may be refunded as long as I am able to resell them in my shop. I am not able to give refunds or exchanges on personalized items.
Contact me prior to returning the item and, if a return is agreed to, the item must be returned in the same condition in which it was sent within three days of being received by the buyer
~ Custom Orders ~
Any handmade item you see in my shop can be custom ordered (by requesting a different color or size, etc). Depending on the item requested 7-10 days may be needed to complete the project.
~ Unclaimed Orders ~
If an order is unclaimed upon delivery and is returned by the shipping service I will contact the customer within 48 hrs to notify them of the return. Customer will be responsible for the cost of reshipment as well as an additional $2 reshipment fee. Unclaimed orders are not eligible for return, exchange or refund.
Canceling an Order ~
For handmade items, you may cancel your order if I receive an e-mail request for cancellation within 4 hours of the order being purchased. Orders that have already shipped cannot be canceled and personalized items can not be canceled if the personalization has already been started. If you would like to cancel an order that has already been paid for through paypal there will be a $2.50 minimum restocking fee per item or 10% of the total purchase price if higher to cover the time and fees associated with your order.