Our goal is to always have 100% satisfied customers, our customers are very important to us.
Text & Turnaround Time:
When purchasing, please specify the EXACT text for your order in the "notes to seller" section during checkout. * Please be sure to double check all information submitted for personalization, including spelling!!! I will do my best to incorporate your requests and a proof will be sent to you within 2-3 business days.
Once the proof is approved we perfect your event items and prepare them for shipment within 3-5 business days. *Please allow enough time for the creative process as well as shipping and handling.
Shipping & Handling:
We take great pride in our masterpieces; all of our products are packaged securely and shipped USPS Priority Mail.
That said, once an order leaves our hands we have no control over it and cannot be responsible for it.