Orders that contain pre-ordered items will ship complete once all items are in stock.
US shipping quoted applies only to the 48 contiguous states. P.O. Box may incur extra shipping charge, We may request for a street address.
Ready to ship in 1-2 business day.
New Jersey residents are required to pay 7% sales tax. VAT, Taxes, Duties are the responsibility of the purchaser.
Returns & exchanges
If you have purchased an item from our online store and wish to return it, you may do so within 30 days of purchase. We are only able to provide a full refund for unopened/unused products sold directly through our website. If you would like to return a used Silhouette machine a 25% restocking fee will be applied.Please contact us for a Return Merchandise Authorization and instructions on how to return the item. No returns will be accepted without a Return Authorization number provided by us.. Return shipping charges are the responsibility of the customer. After we have received the item in new condition and in the original packaging, the payment method used for purchase will be credited the amount paid for the item. Electronics are non returnable once used. Shipping and handling fees are nonrefundable. Silhouette America products are covered by their warranty. All returns should be processed through Silhouette America directly. For service or support on Silhouette America products including Cameo, Mint, and Curio please call 1-800-859-8243
Damaged Items: If you receive an item that is damaged, please contact customer service. We will replace it at no charge. If you prefer a refund, contact customer service for return instructions. All Silhouette America products are covered under their warranty and defective machines will need to be returned to the manufacturer. We will help facilitate the return or replacement
Although we try to keep all items offered on our website in stock, occasionally there may be an item that is unavailable. Back orders will be processed when goods become available.