USA: We ship Priority; pkgs over $40 are insured. International: Per Request, Orders over $35 will be shipped Priority Air Intl insured; under $35 will be shipped First Class Air uninsured (Retailer not responsible for any lost/damaged goods for First Class Air). Many order requests from outside the US may have to be shipped via Express Air International Insured. You will be so advised when you place your order. 'All International orders are subject to customs and/or duty fees. These are the responsibility of the buyer/s.
'Forget-Me-Nots, LLC' (Suzanne O'Nuallain) accepts: PayPal Etsy Gift Card
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We feel you will be very satisfied with your purchase; however, if for some reason you are not, you may return item for a credit only. All requests must be made within ten (14) days of receipt of merchandise. If returning items, first please advise as to the reason for the return. All merchandise must be returned in original condition in the same or similar packaging in which they were received. We cannot credit shipping charges. Please e-mail us at: firstname.lastname@example.org prior to returning any items to let us know what you are returning and why. Original sales receipt must accompany all returns. *Sale items are non-returnable. Any items damaged in mail must be returned to USPS Postal Svcs for resolution
We sell retail only. Many items sold are custom-made, not mass-manufactured. They are made of a fine-quality fabric, and you will find our totes/bags, portfolios, aprons and doll ensembles are in several styles. In many cases, the fabric used on a particular item makes it one-of-a-kind. The doll ensembles are all one-of-a-kind