I aim to post items within 2 working days of payment. UK items can be sent Recorded on request, please just drop me a note.
International orders will be sent via Airmail.
Items are estimated to take the following times: - Western Europe - 3 working days - Eastern Europe - 5 working days - Rest of World - 7 working days
Please note that the buyer is responsible for any customs fees incurred. I am obliged by law to mark the item as goods bought, not a gift.
I accept payment from Paypal, which also allows you to pay by credit card without registering with them.
Returns & exchanges
For non-custom items please contact me if you're not happy with your purchase and I will do my best to resolve the issue.
Please bear in mind that computer monitors vary. I try my best to ensure the photograph represents the colour of an item, and will comment where this isn't the case (usually close ups).
Feel free to contact me for custom items, maybe an extra small hat? Or a wallet with more pockets? I'll often have duplicate fabric or yarn from items already in my shop, or will try to find something that meets your requirements.
Please note that I am owned by 3 cats. I try to ensure that this doesn't affect items in my shop, but if you're particularly allergic it's worth bearing in mind. Essentially, "these products do not contain cat, but they are made in a home that does"