I am not responsible for any lost packages as I use a Shipping Confirmation on each item I ship.
I am also not responsible for damaged items during shipment. I have insurance on your order but it's up to you to take the claim out since you have the package and UPS would need to come and inspect it.
In the mean time while waiting for the claim money to be refunded to you, you can go ahead and order what you need for your special day.
Returns & exchanges
I take pride in the quality of my work. Each item has been handmade to fit your order so there are no returns.Due to the nature of my hand-made items, there are no refunds or exchanges. Final Sale. I pride myself in taking photos that show exactly what you are purchasing. I would be happy take more photos of any item you would like to see more of. **
**Rhinestone Mesh does NOT contain actual stones- they are simulated stones**
I understand that your special day needs to be perfect and i would like to make it perfect for you.