Please expect up to 2 weeks from my receipt of photos/instruction from you until your custom portrait or doll is ready to ship. Please allow a week for team hat sock monkeys.
All other non-custom products will be shipped within 5 business days.
Payment is appreciated within 3 days via PayPal or money order. Taxes are included within the price.
A partial or full deposit will be required on all custom work.
Seller is not responsible for any extra customs charges that may occur upon receipt of purchase.
Returns & exchanges
No refunds are offered on custom portraiture.
If you are not satisfied with a non-custom purchase I will refund or extend credit, whichever you prefer, minus the cost of shipping. All returns must be sent back within 30 days of purchase for US customers and 60 days for non-US customers.