For Delivery of cushions and smaller items in the UK Royal Mail delivery will take 2-4 days to arrive. International orders will take 7-14 days to arrive.
International Orders -These may be liable to import duties and taxes at their destination and the payment for these is the responsibility of the buyer.
You may pay by Paypal, debit or credit card as well as Etsy Gift Cards. Please pay within 2 days of placing your order. You may cancel your order within 14 days of receiving your goods.
Returns & exchanges
If your goods are faulty and or if you are unhappy or wish to exchange your goods, please do so within 14 days of your goods being received. Goods must be returned in their original packaging and unused.
- Please note that refunds will only be issued once the item has been returned to me in its original condition. You are responsible for the cost of the return shipping. Please contact me at my email address pollyzadik [!at] gmail.com if there are any issues or questions regarding delivery.
- Custom orders, once payment has been made for a custom order the payment is not refundable as the order is specifically made for you.
Custom orders take 2- 3 weeks to produce. If purchasing multiple items from store, please convo me so I can arrange combined shipping for you. Email: firstname.lastname@example.org