INSURANCE: All items are shipped with flat rate box(es) and have up to $50.00 of insurance. If you would like more insurance let me know before your purchase and i'll add the additional insurance and cost.
SHIPPING TIME: I'll send out your order when the your payment has cleared. I'll send out your package(s) within one to two business days, after your payment has cleared. Whenever possible, shipping will be combined putting items in a bigger box or one box for better shipping, to be the least expensive for you. Unfortunately, I cannot ship internationally at this time.
California sales tax will be charged to any address that I ship to in California.
Returns & exchanges
Keep in mind that most items are in vintage condition and sold "as is". I will do my best to describe any major flaws or imperfections, chips or cracks, in the item, so please take this information into consideration prior to making your purchase(s) from Skookum Village. Orders returned due to incorrect address information entered by the purchaser will be refunded, minus the cost of the return shipping. If the buyer still wishes to receive the order, it will be re-shipped after purchaser has paid both the return postage and cost of re-sending. If your order is left unclaimed, and is returned to the seller, a refund will be given minus the cost of return shipping, and any damage to the item(s). If an unclaimed purchase is returned in unsalable condition, no refund will be given. Exchanges must be received in good, re-sellable condition with no new marks, scratches, or other damage. If not I will not refund what you bought. If you want to return your item it has to be insured. No refunds on custom orders. No other refunds accepted. No refunds after 10 days from receipt of item(s). If returning a item(s) all items that you bought must be returned.
Skookum Village tries to be as green as possible, I try to re-use boxes, bubble wrap and shipping peanuts. I will make sure your package(s) are secure and safe. If this is not OK, please contact me in advance to request new packaging materials. Props are not included.
See something you like but want it slightly different? Contact me for custom orders! If you are looking for something in particular that you don't see, I have please contact me and i'll see if I can find the item for which you are looking. Please Contact me with any questions you may have! Each item will be packaged with care. If your purchase is a gift and needs to be shipped to a different address than the one on the Etsy invoice, please contact me ASAP with the desired shipping address. I will be happy to include a personal message from you in the gift package - please contact me with this request.