I take great care in packing each purchase so it arrives safely. Once payment has been received and cleared I will ship out your item. I will ship your item within 1-3 business days after the day of the purchase.
I ship first class through USPS unless your item weighs over 13 oz than it will ship through USPS Parcel Post. Delivery confirmation is included for most US residents. If you would like to add insurance, please send me a note.
If your Etsy and PayPal addresses different, please let me know which one to use in the “message to seller” note during checkout. If you do not notify me I will ship the item to the address furnished during Etsy checkout. All items will be shipped from the United States.
* USPS offers delivery confirmation number not tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its status.
*USPS failures are not my fault or a reflection on my level of dedication to my customers. If your shipment is sent without insurance.
*QuiltNCrochet is not responsible for lost, stolen or undelivered packages without insurance are on the responsibility of the buyer.
* We are unable to replace or reship items purchased without insurance.
* If you want to purchase insurance you may do so by contacting us prior to ordering.
* International orders are average 7-30 business days for delivery. International buyers are responsible for any and all Customs Charges, Taxes and Additional Postal Fees.
I prefer PayPal. Etsy Gift Card, I find it is easiest and quickest so that I can send your item right away.
If PayPal isn't an option for you, You can also pay with a credit card directly through Paypal if you'd like.
Returns & exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your purchase please contact me within 3 days of receipt to discuss a possible return for exchange. The item must be returned within 14 days of receipt. The buyer is responsible for all shipping costs. The buyer must contact me within 3 days of receipt prior to returning an item. QuiltNCrochet will not process a exchange until the item is returned in its un wear and unwashed with original condition.