We will ship the ready made items in 4 business days by registered mail (recorded delivery). Please allow 8--12 business days to reach EU/North America and Oceania.
For safe and secure delivery, we do not use non-recorded shipping methods such as air mail and SAL.
Please bear in mind of the customs delay when you expect a shipment from Japan. While it usually takes a day or two to clear the customs, we've learned it could take up to 3--4 weeks for some European countries. We cannot be held responsible for the customs delay in recipient's countries.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
*We are sorry but we DO NOT ship to Africa and Italy at the moment. We've had too many troubles shipping these regions in the past.
Please complete your payment within 4 days of purchase, or we will have to cancel the transaction. We use PayPal as a seller and as a buyer. It is safe and secure both ways.
Returns & exchanges
We can only refund for goods or the item is broken or faulty. Please note that we will request for you to email/send pictures of damaged or defective merchandise. You should claim within 7 days from the product arrival.