We take special pride in the packaging and shipment of our goods. It is important to us that they arrive to you safe and sound. Please forgive us if we cannot ship your package the same day.
Shipping is via USPS. Bound and printed matter will ship via USPS Media mail. Buyer is responsible for insurance claim as the item and packaging must be presented to the post office for claim. Once your order leaves my hands the handling by others is out of my control and I am not responsible for any damage. Orders for jewelry and glass are generally shipped insured.
LOST/STOLEN PACKAGES - Any package that is confirmed as delivered by the Post Office will then become a matter between Post Office and customer directly.
UNCLAIMED PACKAGES - If an item comes back to us marked as unclaimed or undeliverable for any reason, we are not responsible for any shipping fees. The item will be relisted without refund unless the buyer contacts us, asking for the item to be reshipped at their own expense.
INTERNATIONAL SHIPPING - We ship worldwide - please see the shipping quotes in our listings, or contact us if your location is not listed. PLEASE NOTE that any custom fees, duties (tariffs), or taxes are the sole responsibility of the buyer. Because every country has different fees, these charges are NOT included in the shipping charges in our listings. Please contact your local customs office to determine what these fees will be before making your purchase. You may also check http://www.dutycalculator.com/ to determine any additional fees.
If you live within Florida sales tax will be charged. ~Cancellations must be made within 4 hours as I usually package to ship the next day. ~If you are making a large ($) purchase and would like to make payments please contact me so that we can make arrangements. I will charge a 25% fee if you do not complete the payment arrangement and the item(s) will be relisted for sale. ~Shipping is combined on multiple item purchases when possible.
*** Note to INTERNATIONAL customers.... VAT/duties/fees/taxes are NOT included in your purchase and are your sole responsibility.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please keep in mind that the items you are purchasing from my shop are (for the most part) over 25 years old and in some instances date back to the late 1800's. Wear and tear of items of this age is natural. We are careful to describe items as accurately as possible.
No "change of mind" refunds, discounts or exchanges. Please be sure to ask any questions prior to purchase. No partial refunds. Full refund of item price once it is returned. Item must be returned in the condition it was sent to you. If there are any issues or concerns after receipt of your items please contact me within three days of receipt. In case of return - only the original purchase price is reimbursed (shipping is not refundable).
In the case of breakage during shipment you must retain all of the original packaging for proof to the USPS and supply me with photos of both the package and the broken item including any identifying marks.
Please note - we are NOT responsible for breakage after you have received the item.
While my home is smoke free, please remember that the items I sell lived somewhere else for many years. Most items are in "as found" condition with the exception of the jewelry which is gently cleaned. Jewelry and like items are not tested for authenticity of materials. (no testing of metals or gem stones) My descriptions contain information that is either marked on the piece (and noted as such) or information that was given to me when I acquired the item.
Some of my items are vintage hand made and may contain slight imperfections which are a part of their beauty and not a flaw.