Your products will be shipped within 7-10 Business Days after your purchase date, unless an exception is being made for a large sale, which will be posted on my home screen and social media.
I use Canada Post to ship your product. Standard shipping is what I charge at checkout which DOES NOT include tracking. I do this to keep shipping costs low, and unfortunately that means I cannot guarantee the arrival of your purchases once it is in Canada Posts Hands.
If a product is not received within 1 month of the purchase date for my North American customers, you can message me regarding a reship, reshipment postage will be at your expense.
For anyone outside of North America, they will be required to wait up to 6 weeks after shipment for their package to arrive before I will reship, same rules apply regarding reshipment costs.
If you would like to add tracking please do so at checkout and I will get the information as to the costs associated as it is quite pricey from Canada to add on, starting around $15 within Canada and $20+ outside of it.
Please make sure your address is correct as I copy and paste from your order for where to send it to, so if I receive it back as un-deliverable you will be responsible for the reshipment expense.
Within Ontario, Estimated delivery is up to 4 Business Days.
Within Canada, Estimated delivery is up to 6 Business Days.
United States, Estimated delivery is from 7-10 Business Days.
Anywhere Else International, Estimated delivery can take upwards of a month dependent on location.
If you would like to cancel an order it must be done within 24 Hours of placing it. After 24 Hours, we are unable to cancel or refund your order as it may already be in progress.
Returns & exchanges
There are no refunds once your order has shipped. Items are made to order and a portion of your payment goes directly towards non-reimbursable services such as designing, making, packaging, shipping and conversing about your order. Please be respectful of this. If you are unsatisfied with your order, please contact us so we can work to resolve the issue the best we can!
COUPON CODES: Etsy allows one coupon code per order.