All orders shipped within the US are shipped Priority + Delivery Confirmation. If you wish to purchase insurance please contact me for arrangements. For US orders it's very inexpensive : ) Please note I take great pride in packaging your order and use the up most care in making sure they will survive the trip. Therefore I am not responsible for breakage. Thanks so much! If for some reason your items received are damaged please contact me and I will file a claim with USPS. It can take up to 30 days for a claim to be processed. Please note USPS does not reimburse for shipping so if I need to make your items again I will have to charge shipping. I have only had 1 instance where a pin was received damaged in over 6 years! So that's a pretty good track record : )
paypal personal check money order Etsy gift card credit/debit card through Etsy checkout
Returns & exchanges
If you are not 100% satisfied with your purchase I am happy to refund your money once I receive the items back in their original packaging within 7 days of receiving them - postage paid by buyer. Due to the nature of the product I do not accept exchanges unless an error was made on my part (i.e. I sent you the wrong item by mistake).
You can learn a lot more about me and my process by seeing my PROFILE page. At this time most of the items I sell are "MADE TO ORDER" ~ but I do offer some items that are ready to ship immediately. I usually require 2-4 weeks before I am ready to ship to you but this changes constantly depending upon how busy my shop is. Since the holidays are upon us I realize that waiting 2-4 weeks for your items may be too long of a wait because of gift giving. No worries! Just convo me and let me know when you would need to receive by ~ I will do everything I can to fufil your order in a timely manner.
Thanks for visiting my shop! I hope you like what you see : )