If you require your item to be tracked, please let me know when you place your order as this will incur extra cost. We cannot be responsible for lost/undelivered items if sent untracked. Refunds and replacements cannot be issued under these circumstances.
All UK orders are shipped via Royal Mail or Hermes, estimated to be delivered within 3-5 days.
European orders are shipped via Royal Mail, estimated to be delivered within 7-10 days.
USA orders are shipped via Royal Mail, estimated to be delivered within 10-15 days.
Please note shipping times may be considerably longer. These are only estimates. We are not responsible for any shipping /postage issues.
I am not responsible for any delays due to customs.
All of our products are packaged discreetly, and a gift wrap option is also available if required.
CUSTOMS AND IMPORT TAX... Buyers are responsible for any custom and import taxes that may apply.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We are able to accept refunds and exchanges, any issues are reviewed on a case by case basis. We will not refund if buyer changes their mind about a order that has already been placed. Buyers are responsible for the return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom made items or personalised orders, and intimate items , cannot be turned.
If you are purchasing any our adult products you are confirming to us that you are over the age of 18.