Items are located in Ukraine. Standard international shipping takes up to 20 business days and accept via Ukrpost (below you can see a more detailed terms for some countries)
Usually International from Ukraine takes about:
U.S. - 2-4 weeks U.K. - 2-3 weeks Canada - 3-4 weeks European Union countries - 2-3 weeks (excluding Italy - 3-5 weeks) Australia - 20-30 days New Zealand - 14-25 days South Africa - 3-5 weeks Israel - 14-18 days Japan - 14-25 days Other countries - to 4 weeks
I use your Etsy mailing address, please make sure it is correct.
I will let you know when your package will be shipped. I will also send you a tracking number of your package.
I accept only PayPal payments.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are not happy with your purchase for any reason, please contact me. I will do my best to solve any problems.
I accept returns or exchanges. You should let me know about the return and send it to me within 7 working days after you received the order. Returned products must be in original condition. If the product is damaged or dirty, the money will not be returned.
All returns and exchanges must be sent via a track-able carrier.
If you want returns please, note - that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30). Shipping cost is non-refundable.
I do not accept refund if order was not receiving by a certain date. All the delivery information you can see in Policies. I am not responsible if the buyer has made a mistake in the delivery address. Please, read all that attentively before placing an order.